At First Rate Bit Fx ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. By accessing or using our service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information:
- Personal Identification Information: Name, email address, phone number, date of birth, government-issued ID, etc.
- Financial Information: Bank account details, payment card information, transaction history, etc.
- Technical Data: IP address, browser type, device information, operating system, etc.
- Usage Data: Pages visited, time spent on site, clickstream data, etc.
- Cookies and Tracking Technologies: We use cookies to enhance your experience.
2. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our services
- To verify your identity and prevent fraud
- To process transactions and send notifications
- To improve our website and services
- To comply with legal and regulatory requirements
- To send marketing communications (with your consent)
- To respond to your inquiries and provide customer support
3. Data Sharing and Disclosure
We may share your information with:
- Financial institutions and payment processors
- Regulatory and law enforcement authorities when required
- Service providers who assist in our operations
- Business partners with your consent
- In connection with business transfers (mergers, acquisitions)
We do not sell your personal information to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
- SSL encryption for data transmission
- Secure storage with access controls
- Regular security audits
- Employee training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at privacy@firstratebitfx.com.
6. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze site traffic
- Improve user experience
- Deliver targeted advertisements
You can control cookies through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@firstratebitfx.com
- Mail: First Rate Bit Fx, Attn: Privacy Officer, Silicon Valley Mining Hub 789 Innovation Drive Suite 300, Quantum Tech Park Palo Alto, CA 94301 United States
- Phone: +1 (229) 296-8793
This policy was last updated on