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FAQs

Frequently Asked Questions

Get answers to the most common questions about our trading platform, tools, and services. Whether you're a beginner or a professional trader, we've got you covered.

Our platform supports a wide range of trading instruments including stocks, ETFs, options, futures, forex, and cryptocurrencies. We provide real-time market data, advanced charting tools, and seamless execution across all supported markets.

We employ bank-level security measures including 256-bit SSL encryption, two-factor authentication (2FA), and biometric login options. All client funds are held in segregated accounts at top-tier banks, and we're fully regulated by financial authorities in all jurisdictions we operate.

Our fee structure is transparent and competitive. We offer commission-free stock and ETF trading, with low fees for options ($0.65 per contract) and crypto (0.1% per trade). There are no account maintenance fees or minimum balance requirements.

Yes! We provide comprehensive educational resources including video tutorials, webinars, trading courses, and a knowledge base. Our platform also features paper trading accounts where you can practice with virtual funds before risking real capital.

Professional traders benefit from our advanced toolkit including algorithmic trading APIs, customizable technical indicators, backtesting capabilities, options analytics, and real-time Level 2 market data. Our platform also supports conditional orders and complex multi-leg strategies.

Our dedicated support team is available 24/5 via live chat, email, and phone. For complex trading inquiries, we offer priority routing to our trading specialists. Average response time is under 5 minutes during market hours.
Trading Platform Interface